Client Feedback

Given that funerals are always a difficult time for families,

Rob does not actively ask for feedback. A number of family members and funeral directors have, however, voluntarily opted to do so, and some examples are pasted below:


Hi Rob

Thank you, everything went as planned and it was a lovely service. I have watched the video and it’s brilliant.  Thank you for the all the work you have put in to it.  I’ve had a few people asking if they could have a copy, I will send them the link so they can watch or save it as you mentioned.


Dear Rob

I know you do not ask for feedback but we wanted to say thankyou not only for providing an excellent service but for your support.  With your help I felt we had done everything possible to celebrate my mother's life.  Your attention to detail and professional delivery ensured the day went well and are highly commendable.  Those who had been unable to attend in person confirmed the streaming was perfect and it meant so much to them being able to be a part of Mum's funeral.  I have had no hesitation in recommending you to the Funeral Director.  Thank you once again for all of your hard work.  

Kind regards

Thank you very much Rob, I just had a quick look at what you have sent. What a lovely recording and excellent quality. I would be very happy to recommend your services  in the future. Take care, Blessings.

Thanks, Rob.Received. Watched. Cried again. You’ve done a great job.

Kudos to Rob...  We couldn’t be there in person but we had the opportunity to share / be a part of this sad event.  Watching as each one reflected on uncle’s life.  At times the tears flowed... this day represented the closing of a chapter...great job Rob.  Thanks from his family in the USA, and Jamaica 🇯🇲 👏🏽👏🏽👏🏽

Thank you Rob for streaming the service. You involved us all in being able to say one final goodbye.

Thank you so happy I was able to be a part of the service for my dad even though many miles away, thank you to my brother and sister, and Rob for the wonderful job   🇯🇲👍🏾👍🏾🕊️🕊️💖


Thank you Rob for all your hard work very much appreciated from XXX and XXX, I will strongly recommend 👍...I second that thank you Rob great service and thank you ♥️

Thanks Rob for an amazing job you have done today for my wife XXX. This has meant an enormous amount to the family in Scotland as they could not travel due to the lockdown. Someone mentioned that your video has had almost 500 views. I know that people as far afield as USA, Saudi Arabia and Australia watched it.
Thanks again


Dear Rob

A huge thank you to you and your wife for the beautiful live stream and recordings of the celebration of the life of our precious XXX. The whole family and friends from afar as USA and Spain to local people all said how clear and perfectly done it was. From the bottom of our hearts Thank you. 

Kindest regards 


Hi Rob

She was very impressed which is great. Thank you for that, it really means a lot..

Hi Rob,

Thank you so much for sending me the recording of our friend’s funeral service, when we were unable in the end to watch the live version.  It has meant a lot, especially to my Mum.

Kind regards


Thank you so much for doing that, the footage looks brilliant and I am sure XXX and her family will think so too. I have emailed her with the links etc and will be in touch soon regarding the USB stick….I look forward to working with you again in the not too distant future, I have passed your details on to our director so you may have a few calls from our other offices.


Hi Rob

I am XXX the daughter of XXX, whose Funeral Service you recorded for us.

I would just like to say on behalf of my mum and me THANK YOU. We have watched the recording a few times and it is lovely.

I am so glad XXX at Percivals suggested you, as the day passes in a bit of a whirl really.

I just need to say sorry about the weather though it wasn't kind to any of us, but it could have been worse I suppose.

If ever you need any recommendations or a review doing I would be only to HAPPY to do so.

Thank you again

Yours faithfully


Dear Rob,

I just wanted to drop you an email to say thank you for all you have done for this family and for the help you have given to the minister XXX.

I have watched the recording you have sent and found it very professional and moving.

I shall arrange for your invoice to be settled promptly and I look forward to working with you in the future.

Kind regards and best wishes,


Hi Rob, 

Thank you again,

Your service and quality is exceptional.

Your work will bring peace and comfort to many, thank you.

Hi Rob,

Thank you so much for all you did today. It meant such a lot to my sister in law in Australia and other family across the miles unable to attend.

Thank you for today, Rob. Extremely positive feedback from some who had watched the service…Thanks again, and if you ever need a reference for other funerals, let me know.

I’ve watched the video and the quality is superb thank you. I know Peter has been looking for someone for a long time. I’ll be dropping him a line tomorrow to let him know you’re his guy. Thanks again so much.

I’m blown away thank you and amongst the Asian community you are probably about to become very famous. You’ll be blessed and God will honour that you charge a good price and our source is him. Your work will bless so many people so thank you. I know some other companies charge so much for no where near the quality you offer so I am really grateful...Thank you so much Rob to you and your son you’ve really made a little girl and her mommy happy crystal clear audio and perfect video thank you so much. You’ll hear from me soon no doubt. 😄🙏🏼